Support

Questions about Wake: Alarm & Brain Games, your subscription, or anything blocking a great morning—we’ve got you.

Get in touch

Contact us

We aim to reply within 2–3 business days.

For questions, bug reports, feature ideas, subscription help, or account and privacy requests, send us a note and include any details that help us assist you faster.

FAQ

Frequently asked questions

How does Wake work?

Wake sets real system alarms on iOS 26+ using AlarmKit, then uses brain games to help you fully wake up. You can practice missions anytime and track your performance over time.

What is Wake Pro?

Wake Pro is our premium subscription that unlocks additional features in the app. Subscriptions are purchased through Apple’s in-app purchase system.

How do I manage or cancel my subscription?

Purchases are processed by Apple. View receipts, cancel, or change your plan in Settings > Apple ID > Subscriptions on your iPhone. Deleting the app does not cancel your subscription.

How do I request data deletion?

See our Privacy Policy for details. Email wakealarmsupport@gmail.com from the address associated with your inquiry and we’ll help from there.

Before you write

Helpful links

Billing & subscriptions

Purchases are processed by Apple. You can view receipts, cancel, or change plans in Settings > Apple ID > Subscriptions on your iPhone.

Privacy & data

For privacy requests or data deletion, please see our Privacy Policy and include the email associated with your inquiry.

Please review our Terms of Use for subscription terms and app usage rules.

App Store

Downloads and updates for Wake are available through the App Store.